CARS24 is Hiring C2B Calling Profile –Work from Home(Remote) –Any Graduate (Any Discipline)

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CARS24CARs24


CARS24   is Hiring
C2B Calling Profile –Work from Home(Remote) –Any Graduate (Any Discipline)

 Name of the Company : CARS24

Designation/Profile : C2B Calling
Profile

Education Qualification :  Any Graduate (Any
Displine)  

Age : 18+

Location : Work From Home ( Remote )

Experience : Freshers

About CARS 24: About us: CARS24 is a global used vehicle e-commerce
platform with over US$1billion in sales. The company originates in India, where
it is the largest player in used vehicles, 10X the size of the next competitor.
More recently Cars24 have raised ~US$450m in funding at a US$1.8b valuation.
Australia, along with the Middle East and SouthEast Asia are priority markets
for 2021.

Job brief/ Job Description :

We
are looking for a C2B Associate to be hired on a Band1-2 level to build and
preserve trusting relationships with our customers. We’ll rely on you to find
ways to outperform our competition and maintain our company’s positive image.

To
succeed in this role, you should be an excellent communicator, able to work
with sales and marketing teams and build rapport with customers. We also expect
you to be a strategic thinker with an analytical mind and strong
problem-solving skills. We expect the candidates to have a basic knowledge and
understanding of Cars.

Ultimately,
you’ll maintain strong relationships with our Australian clients to boost our
buying and selling of used cars and in turn the whole business.

Responsibilities

  1. Understand customer needs and develop
    plans to address them
  2. Identify key staff in client companies
    to cultivate profitable relationships
  3. Resolve customer complaints quickly
    and effectively
  4. Forward upselling and cross-selling
    opportunities to the sales team
  5. Promote high-quality sales, supply and
    customer service processes
  6. Aim to preserve customers and renew
    contracts
  7. Approach potential customers to
    establish relationships
  8. Gain solid knowledge of competitors

Online Apply Click Here

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