Phonepe Recruitment – Advisor Social Media, Customer Experience – Bangalore- Any Degree Job

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Phonepe Recruitment

Phonepe Recruitment – Advisor Social Media, Customer Experienceఫోనెప్ లో డిగ్రీ తో ఉద్యోగ అవకాశాలు  – Bangalore- Any Degree Job 

 

In India, PhonePe is the top digital payment system, with more than 400 million users. Money transfers, mobile and DTH recharges, utility bill payments, in-person payments, gold purchases, and investments are just a few of the many services it provides. Since its debut in August 2016, PhonePe has led the way in UPI-based transactions, serving both consumers and businesses. In addition to offering digital gold, mutual funds, and insurance products like tax-saving funds, international travel insurance, and a specific insurance plan for the COVID-19 pandemic, the platform has also branched out into the financial services industry.

 

2018 saw the launch of the Switch platform by PhonePe in addition to its payment services. Customers can use this functionality to place orders on more than 300 well-known applications, like
Ola, Myntra, IRCTC, Goibibo, RedBus, and Oyo, directly through the PhonePe mobile app. More than 18 million merchant locations in 500 Indian cities accept PhonePe.

At PhonePe, culture is important since the company wants to provide a positive work environment for its employees. They support giving people the freedom to make their own decisions and trusting them to do so. Ownership of technology, enthusiasm for it, and the chance to work with some of the best minds in the nation are all highly regarded. PhonePe is the place for you if you’re passionate about creating technology that affects millions of people, brainstorming with top talent, and
carrying out your ambitions effectively and purposefully.

 

Phonepe Job Vacancies Role Description:

Specialists are needed by PhonePe
to expand their internal Customer Experience team. Your primary duty as a
specialist will be to address client issues and persistently look for creative
ways to improve their experience. You will offer assistance to make sure
problems are quickly fixed and proactively spot trends to improve the support
systems for a better user experience.

 

 

  1. Phonepe job Key
    Responsibilities:
  2. Priorities client satisfaction
    and conduct all interactions with integrity.
  3. Answer simple questions about
    transactions and PhonePe accounts.
  4. Manage the phone and data
    channels efficiently.
  5. In order to achieve prompt
    resolutions, adhere to the given process criteria.
  6. Increase consumer trust by
    providing great service.
  7. Reach your daily and hourly
    production targets.
  8. To drive issue resolution, make
    use of internal procedures and resources.
  9. To resolve customer complaints,
    escalate appropriately and work together with the right teams.
  10. Improve the procedure to improve
    the customer experience.
  11. Engage and instruct clients to
    make the most of PhonePe’s offerings.

 

Phonepe Recruitment Ideal
Candidate Profile:

 

  1. good communication abilities,
    both in writing and verbally.
  2. Show a great desire to learn and
    adjust.
  3. Be a good listener and skilled at
    addressing opposition.
  4. Show that you have a
    customer-centered mindset and the flexibility to adjust to various situations.
  5. Play well with others, be
    receptive to criticism, and adapt your working style.
  6. Display time management, smart
    prioritisation, and multitasking capabilities.
  7. Hindi and English proficiency are
    must.
  8. Obtaining a diploma (10+2+3) is
    required.
  9. 0–2 years of experience working
    with customers.
  10. It is preferred that
    multilingualism be in South Indian languages.

Phonepe Additional
Benefits:

 

  1. Enjoy complimentary lunch.
  2. Work a 5-day week with two
    rotational days off.
  3. PhonePe Full-Time Employee
    Benefits (Not applicable for Intern or Contract Roles):
  4.  
  5. Insurance benefits include life
    insurance, critical illness insurance, medical insurance, and critical accident
    insurance.
  6. Programmes for wellness include
    an on-site medical facility, an employee assistance programme, and an emergency
    support system.
  7. Parental Support: Daycare Support
    Programme, Paternity Benefit Programme, Adoption Assistance Programme.
  8. Mobility Benefits: Travel Policy,
    Transfer Support Policy, and Relocation Benefits.
  9. Employee PF Contribution, Flexible
    PF Contribution, Gratuity, NPS, and Leave Encashment are retirement benefits.
  10. Extra advantages Assistance with
    Higher Education


Phonepe Job Recruitment Online Application Click Here 

 

With more than 400 million customers, PhonePe is the largest digital payments platform in India. PhonePe has completely changed how individuals conduct business by providing a wide range of services, such as investments, bill payments, and money transfers. The position of Advisor Social Media, Customer Experience is now hiring in Bangalore. This is a great chance to join a dynamic team if you have exceptional communication skills, a customer-centered approach, and a love for
technology. Join PhonePe’s revolutionary path in defining the future of digital payments by submitting an application right away.