Accenture Careers Recruitment 2024 : You are Searching Good Job in Hyderabad or Waiting for a Fresher Jobs in Hyderabad , Accenture is Recruiting Customer Success Associate in Hyderabad , Who is Ready to Apply Accenture Job Vacancies in Hyderabad Must Complete Graduate in Any discipline or Any PG . The Job Role is Success Customer Associate in the IT Services Industry , More Information about this Accenture Careers read here.
Accenture Careers Recruitment 2024 : Job Overview
| Name Of The Company | Accenture |
| Job Role | Customer Service Associate |
| Employment Type | Full time, permanent |
| Industry | IT Services |
| Qualification | Any Degree / Any PG |
| Experience | 0-1 year |
Job Description: Accenture Careers Recruitment 2024
Role Alignment:
- You will be part of our Customer Support vertical, focusing on managing and resolving customer queries, handling escalations and complaints, and providing optimal resolutions within defined SLAs in Accenture Careers Recruitment 2024
Responsibilities:
Service Desk Non-Voice Support:
- Record, diagnose, troubleshoot, resolve, or assign incidents and service requests primarily through non-voice channels like email, web, and chat.
- Manage unplanned interruptions to restore normal service operations promptly.
- Resolve routine customer problems using established guidelines and precedents.
- Interact primarily within your team and with direct supervisors.
- Receive detailed instructions for all tasks and closely supervised decisions affecting your work.
- Operate as an individual contributor within a team with a predefined scope of work.
- May involve rotational shift work.
Key Skills:
- Proficiency in email and chat processes.
- Strong typing skills.
- Ability to follow detailed instructions and work effectively within a structured team environment.
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