Alorica Team Manager Job in Bangalore – A Promising Opportunity in Customer Support in 2024-25

Alorica Team Manager Job in Bangalore – A Promising Opportunity in Customer Support in 2024-25

Are you seeking a rewarding Team Manager role in Bangalore? Alorica India offers a dynamic environment for professionals aiming to excel in Business Process Outsourcing (BPO) and Customer Satisfaction Outsourcing. Learn more about this career opportunity, essential qualifications, and more .

Alorica is a top-tier provider of Customer Satisfaction Outsourcing solutions that cover the entire customer journey. With operations in 14 countries and over 100,000 employes. Known for delivering superior customer support to major North American brands, Alorica is dedicated to solving customer issues across various industries, including

  • Wireless Providers Supporting  4 of the top 5 providers
  • Healthcare Companies: Serving 4 of the top 8 on the Fortune 500 list
  • Banks: Working with 4 of the top 10 on the Fortune 500 list
  • Retailers: Partnering with 5 of the world’s largest retailers
  • Automobile Manufacturers: Assisting 4 of the top 10 globally
  • Utility Companies: Providing solutions for 10 of the top 20 regulated utility companies
  • Technology Leaders: Collaborating with 3 of the 5 largest tech companies globally

As a Team Manager at Alorica, you will lead customer support initiatives and work on providing an exceptional customer experience. This role involves:

  • Manage and resolve customer issues via calls.
  • Understand their needs and deliver prompt responses .
  • Research and identify solutions for technical issues.
  • The role requires a willingness to work in a 24/7 shift environment (US shift).
  • Freshers to 5 years of Customer Support experience are welcome.
  • Prior experience in an International Voice Process is preferred
  • Candidates with Domestic Voice Process experience will also be considered.
  • Excellent spoken English skills are essential for this position
  • Strong customer service capabilities and high energy levels.

Alorica Team Manager Job in Bangalore provides a workplace that encourages professional growth and enables team members to make a positive impact on customers globally. Working with Alorica as a Team Manager in Bangalore, you gain exposure to high-level clients and an environment that values customer satisfaction and continuous improvement.

Interested candidates can submit their applications online. Click here to apply and take the next step toward building a fulfilling career with Alorica in Bangalore.

This Alorica Team Manager Job in Bangalore with Alorica in Bangalore represents an exciting career path in customer support. Join a company that values every customer interaction and is committed to delivering excellence in customer experience across industries.

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