Technical Support– Work From Home Job- Hyderabad – 10+2,Any Graduate/PG _ Apply
Online

Amazon is Recruiting Digital &
Device Technical Support for Remote Work (Work From Home Job ) . Before Apply
Amazon Career Digital & Device Technical Support Work Home Job all the
Details like Education Qualification , Age Criteria and  Online Apply Link and more details see
below..

 

Name of the Company                     :
AMAZON

Designation                                        : Digital
& Device Technical Support

Job Type:                                             :Remote – Work From Home

Salary Package :                                 :3
Lacks – 4 Lacks (Approx)

Education
Qualification                     : 10+2 ( Inter ) / Any Graduate / Any PG

Experience                                         :
Freshers/ Experience

AMAZON Work From Home Knowledge and Skills Required

Communication
Skills:

 

1. 
   Excellent communication skills (written and verbal)
2. 
   Ability to communicate correctly and clearly with all customers
3. 
   Excellent documentation skills
4. 
   Good comprehension skills ability to clearly understand and state the
   issues customers present
5. 
   Ability to concentrate follow customers issues without distraction to
   resolution
6. 
   Good composition skills ability to compose a grammatically correct,
   concise, and accurate written response
7. 
   Work successfully in a team environment as well as independently

Computer
Knowledge/Skills:

1.  Ability to use a desktop computer system
2. 
   Familiarity with Windows XP, Microsoft Outlook, Microsoft Word and
   Internet Explorer
3. 
   Excellent typing skills
4. 
   Demonstrates understanding of the Internet, Amazon.com website, and
   competitor websites
5. 
   Demonstrates an ability to successfully navigate websites
6. 
   Demonstrates a proficient knowledge of email applications
7. 
   Demonstrates an ability to learn in various media
8. 
   Ability to successfully adapt to changes in the work environment

Customer
Focus:

1.  Excellent customer service skills, including maintaining focus on the
   customer issue in a  fast-paced environment
2. 
   Ability to empathize with and prioritize customer needs
3. 
   Demonstrates interpersonal skills with a diverse customer base
4. 
   Demonstrates conflict resolution, negotiation, and de-escalation skills
5. 
   Demonstrates ownership to resolve challenging customer issues, escalating
   when necessary
6. 
   Ability to determine customer needs and provide appropriate solutions
7. 
   Maintain regular and reliable attendance, including the daily schedule as
   assigned
8. 
   Flexible with the working schedule; may be expected to work weekends,
   holidays and events
9. 
   Ability to work overtime as required by business – as much as 60 hours a
   week, most often occurring in the weeks surrounding the Christmas holiday
   season

Problem
Solving Skills:

1.  Effective problem solving skills including decision making, time
   management and immediate prioritization of tasks as assigned
2. 
   Ability to approach problems logically and rationally
3. 
   Action oriented and self-disciplined
4. 
   Organized and detail-oriented
5. 
   Ability to quickly and effectively prioritize work time in various
   departments to meet business need
6. 
   Ability to maintain composure in highly escalated situations
7. 
   Qualified candidates will be comfortable in a multi-tasking, high-energy
   environment.  They will be creative and analytical problem solvers with a
   passion for excellent customer service.

Qualifications
Required

Minimum qualification is 10 + 2. Any graduate/ PG is eligible to apply.

 Apply Online Click Here

 

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