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Amazon is Hiring Virtual Customer
Services Associate-Amazon Job Work From Home -10+2 , Any Graduate -Apply Online

Amazon vacancies for Virtual Customer
Services Associate Amazon Job , All the Eligible Candidates are Apply Amazon
Job Work From Home 10+2 or Any Graduate is Eligible for Amazon Job Vacancies ,
Before Apply Amazon Graduate Job Please carefully read the information like Education Qualification , Age and more details…

Name of the Company :
AMAZON

Designation : Virtual Customer Services Associate

Job Type : Virtual – Work From Home

Salary Package : : 3
Lacks – 5 Lacks (Approx.)

Education
Qualification : 10+2 / Any Graduate (Any Stream) /

PG are Eligible

Age Limit : Minimum 18+

About Amazon Work From Home job
Description :

In order to provide prompt, accurate, and professional
customer care to all Amazon customers, an Amazon Customer Service Associate is
a vital component of our goal. This crucial role calls for an action-oriented,
adaptable problem-solver who can help consumers with order expediting and
post-sale issues. A variety of software tools are used by associates to
navigate customer accounts, research and review policies, and communicate
effective solutions in a fun and fast-paced environment. Associates primarily communicate
with customers via mail, chat, and phone. They can be hired for any skill set
depending on the requirement.

Communication Skills:

Profound communication skills (written and verbal)
ability to communicate with all customers in a clear and
accurate manner
outstanding documentation abilities
Ability to accurately grasp and express the concerns that
customers present with the capacity to focus and follow customers’ issues
without being distracted to resolution.
Have the capacity to write responses that are accurate,
succinct, and grammatically correct
Operate effectively both independently and in a team
atmosphere.

Computer
Knowledge/Skills:

knowledge of how to operate a desktop computer
knowledge of Microsoft Outlook, Microsoft Word, and Internet
Explorer on Windows XP
Excellent typing abilities Shows knowledge of the Internet,
Amazon.com, and rival websites
demonstrates the ability to use websites effectively.
demonstrates expert understanding of email programmes
shows a capacity for learning from a variety of sources.
Possibility of successfully adjusting to changes in the
workplace

Customer Focus:

Excellent customer service skills, including
maintaining focus on the customer issue in a fast-paced environment
Ability to empathize with and prioritize
customer needs
Demonstrates interpersonal skills with a
diverse customer base
Demonstrates conflict resolution,
negotiation, and de-escalation skills
Demonstrates ownership to resolve challenging
customer issues, escalating when necessary
Ability to determine customer needs and
provide appropriate solutions
Maintain regular and reliable attendance,
including the daily schedule as assigned
Flexible with the working schedule; may be
expected to work weekends, holidays and events
Ability to work overtime as required by
business – as much as 60 hours a week, most often occurring in the weeks
surrounding the Christmas holiday season