Amazon Jobs in Hyderabad -Digital & Device Technical
Support -Inter(10+2)/Any Degree/PG-Amazon Hyderabad jobs
Amazon is Hiring Digital & Device Technical Support (
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Amazon Jobs Overview
:
Amazon, one of the world’s leading e-commerce companies,
Amazon jobs in Hyderabad offers a wide range of job opportunities in Hyderabad.
From Amazon packing jobs in Hyderabad to work-from-home positions, there are
plenty of options to choose from. Whether you’re a fresher or an experienced
professional, Amazon has something for everyone. Apart from Hyderabad, you can
also explore Amazon work-from-home jobs in Chennai. If you’re interested in the
logistics side, you can also apply amazon packing jobs in hyderabad &
amazon delivery boy job. Additionally, there are Amazon CSA jobs available for
customer service enthusiasts. With its strong presence and growing careers,
Amazon is an excellent place to build your career in Hyderabad.
Amazon Digital &
Device Technical Support Overview :
An Amazon Customer Service Associate is a critical part of
our mission to deliver timely, accurate and professional customer service to
all Amazon customers. This vital
position requires an action-oriented, flexible problem-solver who will assist
customers in expediting orders and correcting post-sales problems. Associates communicate with customers
primarily through mail, chat and phone, can be hired for any skill set as per
the requirement and utilize a variety of software tools to navigate customer
accounts, research and review policies and communicate effective solutions in a
fun and fast-paced environment.
Amazon Hyderabad Jobs
Required Knowledge and Skills Required
Communication Skills:
- Excellent
communication skills (written and verbal) - Ability to
communicate correctly and clearly with all customers
Excellent documentation skills
- Good comprehension
skills ability to clearly understand and state the issues customers present - Ability to
concentrate follow customers issues without distraction to resolution - Good composition
skills ability to compose a grammatically correct, concise, and accurate written
response - Work successfully in
a team environment as well as independently
Knowledge/Skills:
- Ability to use a
desktop computer system - Familiarity with
Windows XP, Microsoft Outlook, Microsoft Word and Internet Explorer - Excellent typing skills
- Demonstrates
understanding of the Internet, Amazon.com website, and competitor websites - Demonstrates an
ability to successfully navigate websites - Demonstrates a
proficient knowledge of email applications - Demonstrates an
ability to learn in various media - Ability to
successfully adapt to changes in the work environment
- Excellent customer
service skills, including maintaining focus on the customer issue in a fast-paced environment - Ability to empathize
with and prioritize customer needs - Demonstrates
interpersonal skills with a diverse customer base - Demonstrates conflict
resolution, negotiation, and de-escalation skills - Demonstrates
ownership to resolve challenging customer issues, escalating when necessary - Ability to determine
customer needs and provide appropriate solutions - Maintain regular and
reliable attendance, including the daily schedule as assigned - Flexible with the
working schedule; may be expected to work weekends, holidays and events - Ability to work
overtime as required by business – as much as 60 hours a week, most often
occurring in the weeks surrounding the Christmas holiday season
Problem Solving
Skills:
- Effective problem
solving skills including decision making, time management and immediate
prioritization of tasks as assigned - Ability to approach
problems logically and rationally - Action oriented and
self-disciplined - Organized and
detail-oriented - Ability to quickly
and effectively prioritize work time in various departments to meet business
need - Ability to maintain
composure in highly escalated situations - Qualified candidates
will be comfortable in a multi-tasking, high-energy environment. They will be creative and analytical problem
solvers with a passion for excellent customer service.
Qualifications Required
- Minimum qualification is 10 + 2. Any graduate/ PG is
eligible to apply.
amazon work from home jobs hyderabad Digital Device Technical Support Apply Online
Amazon jobs & Amazon Job Process Frequently Asked Questions 
Amazon Jobs More
Information
One of the biggest online
retailers in the world, Amazon, offers a variety of job opportunities in
Hyderabad. There are many possibilities to pick from, including work-from-home
employment and Hyderabad Amazon packaging jobs. Amazon has something for
everyone, whether you’re a new professional or a seasoned one. In addition to
Hyderabad, you can look at Amazon remote employment opportunities in Chennai.
You can also apply for Amazon packaging jobs in Hyderabad and an Amazon
delivery boy job if you’re interested in the logistics side. For people that
are passionate about customer service, Amazon also offers CSA positions. Amazon
is a great place to establish your career in Hyderabad due to its strong
presence and expanding employment opportunities.