AMAZON Recruiting (Hiring) for Customer Service International Voice Process – Work From Home (Virtual ) –- 10+2 / Any Graduate / PG – India

 

AMAZON 
Recruiting (Hiring) for  Customer
Service  International Voice Process – Work
From Home (Virtual ) –- 10+2 / Any Graduate / PG 

 

AMAZON is Hiring  Customer Service International Voice Process
for Pune , Branch – On Virtual Basis – Work From Home Job  Before Apply AMAZON Work From Home Job all the
10+2 , Any Graduate , PG candidates are eligible ,  Job Vacancies read all the Information before
Apply online .

 

Name of the Company/ Organization	AMAZON INDIA
Job Designation	Customer Service International Voice Process
Job Type	Virtual – Work From Home Job
Age	18+
Job Code	230101534
Education Qualification	Minimum qualification is 10 + 2. Any graduate/ PG is eligible to apply
Experience	Minimum experience should be 6 months in any field.
Shift	Rotational
Benefits	NSA, OT, ZETA and Internet Reimbursement

Job Description

In
order to provide prompt, accurate, and professional customer care to all Amazon
customers, an Amazon Customer Service Associate is a vital component of our
goal. This crucial role calls for an action-oriented, adaptable problem-solver
who can help consumers with order expediting and post-sale issues. In a fun and
fast-paced workplace, associates connect with customers primarily through mail,
chat, and phone while using a variety of software tools to explore customer
accounts, research and review policies, and offer practical solutions.

Knowledge
and Skills Required

Communication Skills:

1. Excellent communication skills (written and
   verbal)
2. Ability to communicate correctly and
   clearly with all customers
3. Excellent documentation skills
4. Good comprehension skills – ability to
   clearly understand and state the issues customers present
5. Ability to concentrate – follow customers
   issues without distraction to resolution
6. Good composition skills – ability to
   compose a grammatically correct, concise, and accurate written response
7. Work successfully in a team environment as
   well as independently

Computer Knowledge/Skills:

1. Ability to use a desktop computer system
2. Familiarity with Windows XP, Microsoft
   Outlook, Microsoft Word and Internet Explorer
3. Excellent typing skills
4. Demonstrates understanding of the Internet,
   Amazon.com website, and competitor websites
5. Demonstrates an ability to successfully
   navigate websites
6. Demonstrates a proficient knowledge of
   email applications
7. Demonstrates an ability to learn in various
   media
8. Ability to successfully adapt to changes in
   the work environment