AMAZON Recruiting (Hiring) for Customer Service International Voice Process – Work From Home (Virtual ) –- 10+2 / Any Graduate / PG – India


amazon work from home job


Recruiting (Hiring) for  Customer
Service  International Voice Process – Work
From Home (Virtual ) –- 10+2 / Any Graduate / PG 


AMAZON is Hiring  Customer Service International Voice Process
for Pune , Branch – On Virtual Basis – Work From Home Job  Before Apply AMAZON Work From Home Job all the
10+2 , Any Graduate , PG candidates are eligible ,  Job Vacancies read all the Information before
Apply online .


Name of the Company/ Organization AMAZON INDIA
Job Designation Customer Service International Voice Process
Job Type Virtual – Work From Home Job
Age 18+
Job Code 230101534
Education Qualification Minimum qualification is 10 + 2. Any graduate/ PG is eligible to apply
Experience Minimum experience should be 6 months in any field.
Shift Rotational
Benefits NSA, OT, ZETA and Internet Reimbursement

Job Description

order to provide prompt, accurate, and professional customer care to all Amazon
customers, an Amazon Customer Service Associate is a vital component of our
goal. This crucial role calls for an action-oriented, adaptable problem-solver
who can help consumers with order expediting and post-sale issues. In a fun and
fast-paced workplace, associates connect with customers primarily through mail,
chat, and phone while using a variety of software tools to explore customer
accounts, research and review policies, and offer practical solutions.

and Skills Required

Communication Skills:

  1. Excellent communication skills (written and
  2. Ability to communicate correctly and
    clearly with all customers
  3. Excellent documentation skills
  4. Good comprehension skills – ability to
    clearly understand and state the issues customers present
  5. Ability to concentrate – follow customers
    issues without distraction to resolution
  6. Good composition skills – ability to
    compose a grammatically correct, concise, and accurate written response
  7. Work successfully in a team environment as
    well as independently
More 10+2 ( Inter Jobs ) Click Here

Computer Knowledge/Skills:

  1. Ability to use a desktop computer system
  2. Familiarity with Windows XP, Microsoft
    Outlook, Microsoft Word and Internet Explorer
  3. Excellent typing skills
  4. Demonstrates understanding of the Internet, website, and competitor websites
  5. Demonstrates an ability to successfully
    navigate websites
  6. Demonstrates a proficient knowledge of
    email applications
  7. Demonstrates an ability to learn in various
  8. Ability to successfully adapt to changes in
    the work environment

Job Updates

Customer Focus:

  1. Excellent customer service skills,
    including maintaining focus on the customer issue in a  fast-paced
  2. Ability to empathize with and prioritize
    customer needs
  3. Demonstrates interpersonal skills with a
    diverse customer base
  4. Demonstrates conflict resolution,
    negotiation, and de-escalation skills
  5. Demonstrates ownership to resolve
    challenging customer issues, escalating when necessary
  6. Ability to determine customer needs and
    provide appropriate solutions
  7. Maintain regular and reliable attendance,
    including the daily schedule as assigned
  8. Flexible with the working schedule; may be
    expected to work weekends, holidays and events
  9. Ability to work overtime as required by
    business – as much as 60 hours a week, most often occurring in the weeks
    surrounding the Christmas holiday season

Problem Solving Skills:

  1. Effective problem solving skills including
    decision making, time management and immediate prioritization of tasks as
  2. Ability to approach problems logically and
  3. Action oriented and self-disciplined
  4. Organized and detail-oriented
  5. Ability to quickly and effectively
    prioritize work time in various departments to meet business need
  6. Ability to maintain composure in highly
    escalated situations
  7. Qualified candidates will be comfortable in
    a multi-tasking, high-energy environment.  They will be creative and
    analytical problem solvers with a passion for excellent customer service

Apply Online Click Here

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