American Express is Hiring Credit Specialist Officer –Work From Home –Hybrid / Virtual Job


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American Express is Hiring Credit Specialist Officer –Work From Home –Hybrid / Virtual Job  


American Express is Released Latest Recruitment
Notification 2023 for Credit Specialist Officers Hybrid / Virtual Mode .
ing American Express Job Vacancies , Education qualifications, Age, more
 details about American Express Job Details see below …

About American Express :

At American Express, we
know that with the right backing, people and businesses have the power to
progress in incredible ways. Whether we’re supporting our customers’ financial
confidence to move ahead, taking commerce to new heights, or encouraging people
to explore the world, our colleagues are constantly redefining what’s possible
— and we’re proud to back each other every step of the way. When you join
#TeamAmex, you become part of a diverse community of over 60,000 colleagues,
all with a common goal to deliver an exceptional customer experience every day.

Name of the Company: American Express

Designation /Post : Credit Specialist Hybrid
/ (Work From Home Job )

Education Qualification :  Any Graduate / 12 th Class

Age :18+

Job ID : 23001272

Job Description:

  1. Function Description:
    CBU –Voice Handles consumer credit bureau inquiries by investigating and
    contacting the credit bureau agencies to update card member information. 
  2. Purpose of the Role:
    Requires a very thorough/ careful investigation using a range of credit details
    available from different sources, checking/correcting the credit bureau
    reporting’s basis card member history and current status and resolve card
    member concerns via calls and emails. 
  3. Responsibilities:
    Provide accurate and most updated information in response to card member
    disputes and inquiries. Provide support to internal department’s i.e. Risk
    Management, Compliance,


  1.  Critical Factors
    to Success: Voice Fit. Strong Verbal & Written communication skills and
    listening skills.
  2. Past Experience:
    Fresher / up to 2 years’ experience.
  3.  Academic
    Background: Graduate
  4.  Functional
    Skills/Capabilities: Strong Knowledge to American Express Product, Policies
    & Procedures.
  5. Technical
    Skills/Capabilities: Change Management Ability & self-motivating skills.
    Telephone voice, etiquette, and call handling skills to manage calls and
    achieve maximum efficiency
  6. Knowledge of
    Platforms: Should possess Analytical, Decision Making and Problem Solving
    Skills. Multi-skilled across card platforms/products is preferable.
  7. Behavioral
    Skills/Capabilities: Demonstrated ability to work effectively within a team
    environment as well as independently. Strong Team Player with high level of

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American Express is Hiring Credit
Specialist Officer –Work From Home –Hybrid / Virtual Job