Customer Service Jobs in Chennai – Resolution Coordinator Opportunity at Walmart – Freshers – Any Graduation
Looking for customer service jobs in Chennai , Walmart is released an exciting opportunity for freshers and experienced candidates. Walmart Customer Service Jobs is a full time Resolution Coordinator for its Contact Center in Chennai, Tamil Nadu. If you are looking for remote customer service jobs or want to explore Chennai jobs , more information about the Customer Service Jobs in Chennai read here.
Job Overview
| Position | Resolution Coordinator |
| Company | Walmart |
| Location | Chennai, Tamil Nadu |
| Job Type | Full-Time |
| Job Requisition ID | R-2025667 |
| Shift | Night shifts with rotating weekly time-off; flexible to work in U.S. hours |
| Eligibility | Any graduate; Freshers encouraged to apply |
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About the Customer Service Jobs in Chennai : Resolution Coordinator
As a Customer Care Senior Resolution Coordinator at Walmart, you will be the voice of the company, helping resolve customer inquiries via calls, chats, and emails. This role is crucial to conforming customer satisfaction and a continuous shopping experience. Candidates must be flexible to work in U.S. hours and rotating night shifts.
Key Responsibilities:
- Handle a high volume of customer interactions, including calls, chats, and emails, using multiple systems to resolve issues.
- Exhibit efficiency , strong communication, and problem-solving skills to deliver excellent customer service.
- Maintain punctuality, reliability, and a customer first mindset.
- Adapt business needs.
- Review and analyze customer queries, ensuring accuracy and adherence to quality standards.
Skills and Qualifications Required:
- 0 – 9 months in customer service (Freshers welcome).
- Strong written and verbal communication skills .
- Multitasking ability to manage various tasks.
- Customer centric attitude with a focus on delivering exceptional service.
- Proficient typing skills (minimum 25 WPM) and basic proficiency in Microsoft Office (Outlook, Word).
- Completion of mandatory training;
- Flexibility to work in a 24/7 environment.
For those looking for Chennai jobs for Freshers, this is an excellent chance to start a career with Walmart.