*Deloitte
Latest Recruiting Freshers for GTLO Support Analyst, Hyderabad –Deloitte Hiring
Freshers-Any Degree
Freshers for GTLO Support Assistant in Hyderabad , Telangana Location more details about the Deloitte Recruitment ,
Qualifications , age ,job description is
about a company’s eligibility and application is provided below.
About Deloitte:
Wherever our clients want to compete, our
businesses all around the world help them become leaders. Deloitte invests in
exceptional people with a variety of skills and backgrounds and gives them the
tools they need to succeed in ways that are unattainable otherwise. Advice,
action, and integrity are all combined in what we do. We think that when
society and our clients are stronger, then we are too.
Name of the Company : Delotte
Job Designation : GTLO
– Application – Support-Analyst
Education
Qualification : Any Graduate
Job
Type : Full Time
Location
: Hyderabad
Experience
: Freshers- 1 Year
Job
Description :
This position is
responsible for providing Service Support for various software applications,
with a high degree of customer satisfaction, expertise, accuracy and timelines.
Keep users informed about their Incidents’ status at agreed intervals. Log all
Incident/Service Request details & functions as the first point of contact
for users.
Qualification :
- Comfortable
to work in 24*7 environment (rotating shift changes up to every month): - Ø 5:30 AM – 2:30 PM IST, Ø 2:00 PM – 11:00 PM IST Ø 9:00 PM – 06:00 AM IST
- Have
passion on technical knowledge learning and be a quick learner. - Provides
customer service support to the organization by obtaining, analyzing and
verifying the accuracy of information in a timely manner. - Initiates
and/or implements corrective action as needed, in order to ensure that an
excellent standard of service and a high level of customer satisfaction is
maintained. - Have
demonstrated ability to work in a fast-paced, dynamic environment, prioritizing
work and adjusting to changing business demands. - Exceptional
attention to detail, relevancy, authenticity, and accuracy of information
gathered; ability to structure, organize and synthesize data quickly with the
end-user perspective in mind. - Enthusiastic self-starter with a can-do
attitude, delivering a consistent high level of performance. - Exceptional attention to detail and
willingness to work in a demanding and results-oriented global business
environment with frequently changing priorities. - Ability to work under strict deadlines,
prioritize and multitask work assignments, take ownership and adhere to strict
internal quality assurance processes.
Technical Requirements:
- Any
Graduate - 0-1 year
experience - Excellent
Customer service (Phone / Chat / Emails) - Excellent
spoken English Language proficiency - Proficient
with MS-Office - ServiceNow
experience preferred - Exposure
to application support, ITIL framework etc. - Excellent
written & verbal skills - Customer
Service experience - Comfortable to work in 24*7 environment
Benefits and rewards
Supporting your
life journey
We believe that
to be an undisputed leader in professional services, we should equip you with
the resources that can make a positive impact on your well-being journey. Our
vision is to create a leadership culture focused on the development and
well-being of our people. Here are some of our benefits and programs to support
you and your family’s well-being needs.
Apply Online Click Here
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