GROWW is Hiring Customer Success Executive –Work From Home – BCom, BBA, BBM, BA, B.Sc,
MBA/ PGDM
Groww is Hiring Customer Success Executive Work From Home
Job (Remote) . Groww Work from home job is only for Undergraduates like BCom,
BBA, BBM, BA, B.Sc, MBA/ PGDM candidates only . All the Eligible
candidates apply the Work From Home job before it closing .. Groww is not
mentioned the Closing date . Before Apply the Job Carefully read all the
Specifications .
Name of the Company : GROWW
Job Designation : Customer Success Executive
Location : Remote ( Work From Home Job)
Education Qualification : BCom, BBA, BBM, BA, B.Sc, MBA/
PGDM
Salary Package Expected : 3.6 Laks
Company Vision : We are making finance simple for
millions in India. Groww is on a mission to democratize access to financial
services for millions of Indians responsibly. We are a customer-first
company. We believe in crafting the best and most delightful user
experience for our customers. And we leverage first principle thinking and
technology to solve problems at scale. If this excites you, join
us.
About GROWW Company : Groww is India’s fastest growing
investment platform. Our long-term vision to become the trusted money
partner of ~100M Indians with core products in investment & banking. Groww
was founded in 2016 by alums from Flipkart, ICICI, IITB, IITD, BITs
Pilani and is backed by marquee investors like Tiger Global, Sequoia
Capital, Ribbit Capital, and Y Combinator.
Company Values ( Groww Values ) :
We take pride in our values and hold
ourselves to a high standard on:
• Radical customer
centricity
• Simplicity in our
products and personalities
• Transparency on
everything
• Long term
thinking
• Ownership driven
culture
Skills : At Groww, customer-centricity is displayed
in everything we do. We are obsessed with providing a seamless experience
for our customers. Regardless of the touchpoints, our Customer Success
Team ensures the customer finds what s/he needs in a fast and easy way.
To make this happen, we are looking for dynamic and energetic
professionals with good communication skills who demonstrate a
customer-first attitude. This role is critical as it is the first point of call
for the customers.
1. Eagerness to learn
about the company’s products and their capabilities.
2. Ability to manage
high volume of inbound customer queries.
3. Technical aptitude
and the ability to understand and explain complex concepts in simple
terms.
4. Ability to
empathize with the customer and high customer centricity.
5. Knowledge of other
regional languages is helpful if the company works within the
country.
Responsibilities :
● Provide technical
support and ad-hoc training to customers who use the company’s product,
replying to inbound queries.
● Ensure customers
remain satisfied with the product by educating them about functional
capabilities and possible upgrades.
● Aid with the
development and improvement of the product by gathering feedback to identify
recurring issues and addressing these with the product manager.
● Maintain excellent
service standards, going above and beyond to ensure customer satisfaction and
retention Preferred
● Undergraduate
courses (BCom, BBA, BBM, BA, B.Sc, MBA/ PGDM).
● 50% cutoff – 10th,
12th and Graduation.
● No backlogs and Gap
years during education
Apply Online : Click here
Regular Job Updates Join our groups
Telegram Group : https://t.me/naukari4us
Join Whatsapp Community : https://chat.whatsapp.com/GioaQCIg26O9t8EJGmt8Sa
Follow Us On Instagram Click Here