HGS India Is Hiring Technical Support Executive – Bangalore CES – Under Graduate / Graduate ( 12 Th/ Any Degree )

HGS India is Hiring Technical Support
Executive – Bangalore CES – Under Graduate / Graduate ( 12 th / Any Degree )

HGS India is hiring Fresher’s for Technical Support Executive in Bangalore location
– Before apply the HGC Job Vacancies it Accept Job Application on only Online
Mode . Bangalore jobs in HGC Hiring Process and Selection Process and Education
Qualification , Age more details see below …

Name of the Organization : HGS India

Job Title : Technical Support Executive

Education Qualification: Under Graduate
( 12^th)/ Any Degree (None Engineering Only )

Job Code : HGS/127

Experience : Fresher / 0-12 Months

Job Location: Bangalore

Job Description/Position Summary

Technical
support executives are responsible for handling calls from new and existing
customers from US regarding a variety of broadband/OS related queries. Using
their knowledge of products or services as well as great customer service
skills, these professionals address issues, provide technical support and offer
information, as needed, to keep customers satisfied and retain business.

Roles and Responsibilities

Answers inquiries by clarifying
desired information; researching, locating, and providing information
Determines requirements by
working with customers
Resolves problems by clarifying
issues; researching and exploring answers and alternative solutions;
implementing solutions; escalating unresolved problems.
Fulfils requests by clarifying
desired information; completing transactions; forwarding requests.

Education & Experience