ICICI Bank Recruiting Phone Banking Officer 2024 – Latest Update

ICICI Bank Recruiting Phone Banking Officer 2024  :ICICI Bank is Recently Release  hiring for the position of Phone Banking Officer in Chennai Location . All the Freshers and Experience Candidates &  All The Graduates like BSC , Bcom , BBA , BCA , BBM or Any Stream  Can Apply this Job Position Before 29th Sep 2024 .

About the Role : ICICI Bank Recruiting Phone Banking Officer 2024

As a Phone Banking Officer, you will be responsible for engaging with customers across different segments and resolving their banking, financial, and investmentrelated queries over the phone. ICICI Bank Job role demands an understanding of customer profiles and identifying potential sales opportunities while ensuring customer satisfaction remains at the forefront.

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Key Responsibilities : ICICI Bank Recruiting Phone Banking Officer 2024

  • Handle and resolve customer complaints through the phone.
  • Offer products and services needs of Customers .
  • Provide banking solutions.
  • Classify  sales opportunities banking products.
  • Confirm  compliance with information security and quality standards.
  • Attend the training programs to update your knowledge and customer service skills.

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Key Qualifications & Skills:

  • Graduation in any discipline Can Apply this Job Position .
  • Solid oral and written communication skills.
  • Skill  to address customer grievances professionally.
  • provide seamless service to the Customers

Location & Experience:

Job LocationExperience Required
Chennai0-5 years

How to Apply : ICICI Bank Recruiting Phone Banking Officer 2024

  1. Visit the ICICI Bank Careers page or Click the Link Provided below.
  2. Click On Apply Now on the Bottom .
  3. Fill the online application form with your updated resume.
  4. Submit your application .

Selection Process:

  • Online Assessment
  • Personal Interview

Apply Now

FAQs (Frequently Asked Questions) ICICI Bank Recruiting Phone Banking Officer 2024


Q1: What is the last date to apply for the ICICI Bank Recruiting Phone Banking Officer 2024 Job position?
A1: The last date to apply is 29th September 2024.

Q2: Who can apply for this position?
A2: Any graduate (BSc, BCom, BBA, BCA, BBM, or any stream) is eligible to apply.

Q3: Is prior experience required for this role?
A3: No, this position is open to freshers and experienced candidates with 0-5 years of experience.

Q4: What are the key responsibilities of a ICICI Bank Recruiting Phone Banking Officer 2024 ?
A4: The responsibilities include resolving customer complaints, offering banking solutions, identifying sales opportunities, and ensuring compliance with security and quality standards.

Q5: Where is the job location?
A5: The job location is in Chennai.

Q6: How do I apply for this job?
A6: You can apply by visiting the ICICI Bank Careers page and submitting your application online.

Q7: What is the selection process?
A7: The selection process includes an Online Assessment followed by a Personal Interview.

Q8: What skills are required for this role?
A8: Solid communication skills, customer service skills, and the ability to resolve grievances professionally.

Q9: Are there training programs for this role?
A9: Yes, ICICI Bank provides training programs to help you update your knowledge and customer service skills.

Q10: What documents are needed for applying?
A10: You will need to submit your updated resume when filling out the online application form.

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