Phonepe Jobs for Freshers – ఫోనెప్ లో ఉద్యోగావకాశం- తెలుగు మాట్లాడివారికి ప్రాధాన్యత – Phonepe Recruitment

Phone Jobs for Freshers – ఫోనెప్ లో విద్యార్థులకు ఉద్యోగావకాశం-తెలుగు మాట్లాడివారికి ప్రాధాన్యత-Phonepe Recruitment 

Phonepe Recently Released Phonepe Recruitment for Freshers – Phonepe is Offering Phonepe Freshers Jobs for Freshers in Bangalore location .  Are you looking for a phonepe career in the
digital payment industry. PhonePe, India’s leading digital payment platform, is offering exciting phonepe job opportunities for freshers and experienced professionals. With its innovative technology and commitment to customer satisfaction, PhonePe is safe digital payment system in india has become a household name in the country.  Phonepe recruitment process and Phonepe vacancy read more information below .

 Name of the Company                : Phonepe

Job Designation                         : Advisor, Service Recovery

Phonepe Age limit                      : 21+

Education Qualification               : Graduation ( 10+2+3)      is Mandatory

Language                                  Multilingual Skills   (Spoken +Written ) 

                                South Indian Languages are Preferred 

Phonepe jobs for Freshers Job Role:  

We are looking for specialists for the  Inhouse Customer
Experience team. As a specialist, your primary responsibility will entail
solving problems that our customers encounter and you will continuously look
for outstanding and exciting ways to improve their experience. In this
role, you will provide support to ensure that issues are either resolved faster
or flagged accordingly. One will contribute to consistently better and
streamline the support systems by flagging patterns to always optimize for
better customer experience

Phonepe Freshers Jobs Responsibilities:

  1. Act with integrity & think customer-first in every interaction
  2. Handle basic PhonePe account and transaction related queries
  3. Ability to flex between phone & data channels
  4. Follow specified process guidelines to bring about resolution
  5. Build customer trust through their interaction
  6. Ability to meet hourly & daily productivity goals
  7. Leverage internal processes and resources to drive resolution
  8. Escalate appropriately taking support from relevant teams to resolve customer issues
  9. Recommend process improvements
  10. Engage & Educate customers so they’re able to leverage PhonePe to the fullest

 Ideal candidate should :

  1. Have excellent written and verbal communications
  2. Have good learnability
  3. Be an active listener and deal well with objection
  4. Have strong customer orientation and ability to
    adapt/respond to different scenarios
  5. Be a team player, flexible and open to feedback
  6. Ability to multitask, prioritise, and manage time
  7. Should be able to speak in English and Hindi
  8. Graduation (10+2+3) is Mandatory 
  9. 0 – 2 years of work experience in a customer facing role
  10. Multilingual skills (spoken + written) in South Indian
    languages are preferred

Phonepe Job Vacancy Other Benefits:

  1. Your lunch is on us!
  2. 5 day working week (2 rotational week off)

PhonePe Job Vacancies Full Time Employee Benefits  

  • Insurance Benefits – Medical Insurance, Critical Illness Insurance,
    Accidental Insurance, Life Insurance
  • Wellness Program – Employee
    Assistance Program, Onsite Medical Center, Emergency Support System
  • Parental Support – Maternity Benefit, Paternity Benefit Program, Adoption
    Assistance Program, Day-care Support Program
  • Mobility Benefits – Relocation benefits, Transfer Support Policy, Travel
  • Retirement Benefits – Employee PF Contribution, Flexible PF Contribution,
    Gratuity, NPS, Leave Encashment 
  •  Other Benefits – Higher Education Assistance, Car Lease, Mobile &
  • Broadband Reimbursements, Salary Advance Policy
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