Service Desk Recruitment 2025: zones llc careers 2025: apply now
Service Desk Recruitment 2025:Are you a tech enthusiast with excellent communication skills? Zones LLC is hiring Service Desk Freshers in Bangalore, India! Dive into the exciting world of IT and kickstart your career with a global leader in IT solutions. For more information about these Service Desk Recruitment 2025 job vacancies read the details below and appyl link given below:
About Zones LLC
Zones LLC is a global IT solution provider with over 35 years of expertise. Specializing in Digital Workplace, Cloud & Data Center, Networking, Security, and more, Zones operates in over 120 countries, making it the preferred IT partner worldwide. With strong partnerships with industry giants like Microsoft, Apple, Cisco, Lenovo, and Adobe, Zones ensures businesses get unparalleled solutions. Service Desk Recruitment 2025
If you’re looking for innovation, teamwork, and career growth, Zones LLC is the perfect place to grow your career.
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Service Desk Recruitment 2025 Overview:
The Service Desk Fresher role is a customer-facing technical support position where you’ll assist clients remotely with IT issues. The role requires excellent communication skills, basic technical knowledge, and a passion for solving problems.
Service Desk Recruitment 2025 Job Highlights
| Job Role | Service Desk Fresher (L1 Support) |
| Location | Bangalore, India |
| Industry | Professional Services |
| Experience | 0–0.6 months in IT Support |
| Education | BSc (IT, Computer), B.Tech/BE, BCA, M.Tech, MCA, MSc |
| Salary Range | INR 3,00,000 – 3,60,000 annually |
| Reporting To | Team Lead |
| Work Shifts | 24/7 rotational |
SOFTWARE ENGINEER JOB VACANCIES 2025Â
Service Desk Recruitment 2025 Role and Responsibilities:
As a Service Desk Fresher, your responsibilities include:
- Technical Assistance:
- Serve as the first point of contact for customers via phone, chat, and email.
- Provide real-time ticket creation and documentation.
- Troubleshoot and configure desktop hardware, operating systems, and software.
- Customer Interaction:
- Communicate clearly and effectively to understand and resolve issues.
- Walk customers through the problem-solving process.
- Escalate unresolved issues to higher-level support when necessary.
- Problem Resolution:
- Use diagnostic techniques to identify and resolve basic technical issues.
- Follow Standard Operating Procedures (SOPs) and knowledge bases.
- Continuous Improvement:
- Provide feedback on improvements to procedures and articles.
- Ensure updates are communicated to users through appropriate channels.
Service Desk Recruitment 2025 Benifits:
- A strong passion for technology and customer service.
- Good understanding of computer systems, mobile devices, and troubleshooting basics.
- Strong multitasking and team collaboration skills.
- Excellent written and verbal communication skills.
Why Work at Zones LLC?
Employee Benefits:
Zones offers a comprehensive benefits package to support its employees:
- Medical Insurance Coverage
- Group Term Life and Personal Accident Cover
- Flexible Leave Policy
Culture & Growth:
- A collaborative, inventive work culture.
- Opportunities to work on cutting-edge IT solutions and innovation.
- Rewards and recognition for your contributions.