2024 Jobs-Jr Operations Analyst : Are you Searching a Good Job in Financial Sector , in a one of the Top MNC Company , This is a Good Job Opportunity for you , 2024 Jobs-Jr Operations Analyst is a Best Option for All Graduates ,Who is Interested to Apply this Job Read More Information like Education Qualifications , Roles and Responsibilities and more updates available here.
JOB OVER VIEW : 2024 Jobs-Jr Operations Analyst
| Name of the Company | Full Creatives |
| Job Details | Jr. Operations Analyst |
| Job Type | Full time – Permanent |
| Education Qualification | Any Graduate |
| Age | 18+ |
| Job Location | Chennai |
About Full Creative :
Product firm FULL Creative is established in Portland, with offices in India (Chennai), the UK (Edinburgh), and Canada (Toronto). We operate under the name AnywhereWorks in the US, UK, and Canada. Our goal is to establish a world where everybody can work from anywhere. In order to create a future where work is what you do, not where you do it, FULL Creative brings together engineers, artists, analysts, product specialists, account managers, sales executives, and marketers.
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Roles & responsibilities : 2024 Jobs-Jr Operations Analyst
- Should be able to support Contact Center’s reporting requirement.
- Should be good at reading numbers, analysing trends, etc.
- Should be able to ensure reporting is aligned with the strategic direction of the business.
- Should be able to identify and assess new Contact Center reporting requirements and supporting technologies.
- Responsible for providing business analysis identifying key business drivers and root cause analysis where ever required in process.
- Should be flexible coming to office
Job requirements
- Should have basic understanding of Contact Center Operations.
- MS Office – Excel – Basic Operation.
- Proactive approach on problem analysis and resolution.
- Should be able to plan and prioritize work.
- Willing to work based on shifts – 24/7.
- Experience 0-1 year
Workspace requirements
- Private workroom with the ambience to handle calls.
- Ready for Video calls at all times. Video calls are an integral part of maintaining the human connection while working from Anywhere.
- Good Internet speed (Above 50 MBPS Download and Upload) with the ability to be wired (LAN).
- Power backup (if you have frequent power cut issues).