Phonepe Customer Care Jobs July 2024 Update for South Indian Languages : Telugu | Tamil | Kanada |Malayalam : Apply Now

Phonepe Customer Care Jobs July 2024 : Are you Searching for a Good Job Opportunity in South indian Languages like Telugu Jobs , Tamil Jobs , Kanada Jobs , Malayalam  Jobs . Phonepe is Released Latest Notification to Fill the Job Vacancies in Bangalore Location as a Customer Care Job Vacancies . All the Graduate Completed Candidates and Interested Candidates Can Apply this Phonepe Customer Care Jobs . Before Applying this Job Vacancies carefully read all the Details like Education Qualifications , Roles and Responsibilities and More Updates Available Here.

Job Overview : Phonepe Customer Care Jobs July 2024

Name of the CompanyPhonepe
Job DesignationCustomer Care Executive
Education QualificationAny Graduate ( BSC , BCom , BCA , BBA BBM ) or B.tech , BE
Job LocationBangalore
ExperienceFreshers 
Job TypeFull Time – Permanent

Job Description :   Phonepe Customer Care Jobs July 2024

Specialists are needed for the Inhouse Customer Experience team. As an expert, your main duty will be to resolve issues that our clients face, and you’ll always be on the lookout for novel and fascinating methods to enhance their experience.

In this position, you will help to make sure that problems are either quickly fixed or appropriately reported.

By identifying patterns to always optimize for a better customer experience, one may help the support systems function more efficiently and better over time.

ACCENTURE Job Vacancies in Hyderabad July 2024

Responsibilities: Phonepe Customer Care Jobs July 2024

  • Act with integrity & think customer-first in every interaction
  • Handle basic PhonePe account and transaction related queries
  • Ability to flex between phone & data channels
  • Follow specified process guidelines to bring about resolution
  • Build customer trust through their interaction
  • Ability to meet hourly & daily productivity goals
  • Leverage internal processes and resources to drive resolution
  • Escalate appropriately taking support from relevant teams to resolve customer issues
  • Recommend process improvements
  • Engage & Educate customers so they’re able to leverage PhonePe to the fullest

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 Ideal candidate should :

  • Have excellent written and verbal communications
  • Have good learnability
  • Be an active listener and deal well with objection
  • Have strong customer orientation and ability to adapt/respond to different scenarios
  • Be a team player, flexible and open to feedback
  • Ability to multitask, prioritise, and manage time effectively
  • Should be able to speak in English and Hindi
  • Graduation (10+2+3) is Mandatory 
  • 0 – 2 years of work experience in a customer facing role
  • Multilingual skills (spoken + written) in South Indian languages are preferred

Other Benefits:

  • Your lunch is on us!
  • 5 day working week (2 rotational week off)

Benifits : Phonepe Customer Care Jobs July 2024

  • Insurance Benefits – Medical Insurance, Critical Illness Insurance, Accidental Insurance, Life Insurance
  • Wellness Program – Employee Assistance Program, Onsite Medical Center, Emergency Support System
  • Parental Support – Maternity Benefit, Paternity Benefit Program, Adoption Assistance Program, Day-care Support Program
  • Mobility Benefits – Relocation benefits, Transfer Support Policy, Travel Policy
  • Retirement Benefits – Employee PF Contribution, Flexible PF Contribution, Gratuity, NPS, Leave Encashment 
  • Other Benefits – Higher Education Assistance, Car Lease, Salary Advance Policy

Phonepe Customer Care Job Apply Now

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