Technical Support Jobs 2024 In Telstra Careers for BSC , BCom , BCA, BBA or Any Graduate Apply Now
Technical Support Jobs 2024 :Β Telstra Careers is Recently Released Latest Recruitment Notification 2024 for Technical Support in Bangalore Location an Pune ,Maharashtra , You are Waiting a Good Job in Bangalore , This is a Good Job Opportunity for you , More Information about the Job Vacancies 2024 Like Job Description , Education Qualification , Employee Type , Job Summery ,About the Job Role and More Information read Here , Start Your Career with Technical Support.
Technical Support Jobs 2024 : Job Overview
- Name of the Company : Telstra Careers
- Job Designation : Technical Support
- Job Type : Permanent
- Education Qualification : BSC , Bcom , BCA, BBA or Any Graduate
- Age : 20+
- Job ID : JR-10110883
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Job Description : Technical Support Jobs 2024
You will offer assistance, solutions, and support to the networks, infrastructure, goods, and services that Telstra supplies and runs as a part of the Network Technical Support team.
Who We Are
With a presence in more than 20 countries, Telstra is Australia’s top technology and telecommunications firm, having been around for more than a century. We’re constructing a platform for creative engagement and delivery in India that will solidify our standing as a market leader. Technical Support Jobs 2024 Since our founding in 2019, we have expanded rapidly, and we currently have operations in Bangalore, Hyderabad,
Job Roles & Responsibilities
- You will get the opportunity to work with innovative, cutting edge technology as a Technical Support and take pleasure in a fast-paced, flexible, and team-oriented work atmosphere.
- Your job will entail offering top-notch technical assistance, helping to create fixes and solutions, and providing maintenance for the networks, infrastructure, goods, and services offered by vendors as well as those run by Telstra.
- This position is in charge of swiftly resolving customer problems and consistently enhancing service dependability.
- collaborating on every facet of the customer service process.
- Recognize and stop problems before they happen.
- Assist in the creation and use of innovative technologies to guarantee Telstra’s leadership in the ICT sector.
- Find and seize opportunities to enhance customer experience, workflow, and efficiency.
- Contribute to the growth and learning of our ecosystem as a whole.
- Develop cross-skills across various tech centers
- 24-hour shift environment, round-the-clock help, and business hours in Australia.
Essential Requirements: Technical Support Jobs 2024
- 0β2 years of IT sector experience.
- Prior experience providing customer service
- strong knowledge of networking concepts, including routing and switching
- To understand other people’s cultural preferences and viewpoints, pay attention and watch them.
- Find and seize opportunities to enhance customer experience, workflow, and efficiency.
- Outstanding interpersonal abilities and a desire to learn about Telstra goods and services in order to deliver a first-rate client experience
- Experience with Incident Management
- Experience with international stakeholders
- Proficiency in written and spoken English understanding as well as communication skills
Requirements :
- Exposure to and familiarity with network monitoring tools
- Confirmation Collective encounter
- Education or certification in networking
- Assist the service desk, clients, suppliers, and any other organizations involved in the resolution process to guarantee prompt resolution.
- familiarity with telecom service providers
- Phone manners and prior experience working in a contact center
- Does not have to take longer than 30 days to begin.
Technical Support Jobs 2024 Apply Now