Work From Home Jobs 2023 in All Over India | Teleperformance is Hiring Quality Analyst -Hurry Up!
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Teleperformance is Hiring Quality Analyst Job Overview :
Teleperformance is Released Latest hiring notification for the post / Job / Vacancies of Quality Analyst, This Job offers a fantastic work from home opportunity. If you is a passion for maintaining high standards, this role might be the perfect Set for you. As a Quality Analyst you will play a crucial role in ensuring that customer interactions meet the company’s quality standards. You can do all of this from the comfort of your own home ( Work From Home ).
Teleperformance is Famous for providing a supportive and inclusive work environment, even in remote settings. This position not only allows you to showcase your analytical skills but also offers the flexibility and convenience of working from home. If you are looking to join a Teleperformance team and contribute to deliver except customer experiences, Teleperformance Quality Analyst work from home job is your next exciting career opportunity .
|Name of the Company / Org||Teleperformance|
|Name of the Post||Quality Analyst|
|Job Type||Permanent – Work From Home|
|Location||All Over India|
|Education Qualifications||10+2 , Inter , Any Graduation ( BSC , BZC , Bcom , BCA , BBA , BBM, B.Tech ) or Any Stream|
|Salary||20000 K – 30000 K|
|Experience||Fresher & Experienced|
Work From Home Jobs – Teleperformance Job – Brief description
• Monitor the calls of each advisor and provide immediate feedback to them in case of critical errors and non-critical errors
• Determine whether the agents maintain a pre-determined and acceptable level of contact handling through monitoring and test contact evaluation.
• Report contacts handling performance and statistics through monitoring and test contact evaluation. Also share daily, weekly, and monthly reports submitted to the Quality Assurance Supervisor.
• Will be responsibility to meet Quality related service level monthly
• Randomly monitor calls to ensure Client/TP standards are maintained.
• Need to manage BAU, Business intelligence audit and other compliance audits as per business requirement
• Provide regular feedback to team Members regarding the performance of the team and any issue that needs escalation.
• To work together as a team and achieve the targets set by clients
• Need to be flexible and motivate the team at regular intervals.
Teleperformance Work From Home Job INFORMATION SECURITY:
• Understand and Comply with Information Security Policies and Procedures and report all security incidents.
• Good analytical skills
• Ability to do multi-task
• Ability to work well in and promote a team environment
• People Management skills
• Good communication skills are required.
Teleperformance Work From Home Jobs – Critical Competencies:
• Customer Service
• Good analytical skills
• Must be very good with data representation
• Must be very good with MS Excel
• Time Management
• Ability to multi-task
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